Shipping policy
SHIPPING POLICY
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed, shipped, or delivered on weekends or holidays.
During high-volume periods, processing times may be extended.
Shipping Rates
Shipping charges are calculated at checkout based on the selected shipping method and destination.
Delivery Estimates
Estimated delivery times are provided as guidelines only and are not guaranteed.
Typical delivery times:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–4 business days
Delivery times may vary according to the carrier chosen at the moment of the checkout.
Order Tracking
Customers will receive a tracking number via email once the order has shipped.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, Luxe Medical Uniforms is not responsible for lost, stolen, or misplaced packages.
Customers should contact the carrier directly regarding delivery disputes.
Incorrect Shipping Address
Customers are responsible for providing accurate shipping information.
We are not responsible for delays or losses resulting from incorrect addresses submitted at checkout.
International Orders
While we make every effort to include applicable taxes at Checkout, customers are ultimately responsible for any duties, taxes, customs fees, or import charges imposed by their country.